CostaExchange

Reduced rejections, enhanced reputation & a stronger bottom line

CostaExchange Greenlight Quality Control

CostaExchange, part of the Costa Group, has selected Greenlight Quality Control from Muddy Boots to measure and manage quality performance across its diverse supply base, consisting of various fresh produce categories including avocados, bananas, mushrooms and tomatoes.

CostaExchange is one of Australia’s leading vertically integrated horticultural businesses and a major grower, packer, marketer, distributor and exporter of fresh fruit and vegetables. The business has an economic presence in more than 30 regional and rural communities across Australia, including farms, packing facilities and distribution centres.

In order to maintain its reputation as a supplier of quality fresh fruit and vegetables, the business identified a requirement to measure and manage its quality performance across multiple product categories and subsequently selected Greenlight Quality Control to improve visibility and pinpoint areas where improvements are needed.

Greenlight Quality Control ensures consistency in the measurement of product quality attributes.

The paperless mobile technology software captures and processes information at the point of input, enabling businesses to identify problem areas and collaborate with suppliers to deliver consistent improvements. With increased transparency and the wider sharing of data, businesses have a 360° view on site, supplier and product performance up and down the chain.

Brett Heather, Group Technical & Alliance Manager at CostaExchange, comments “Quality excellence is a core pillar of the Costa business strategy, fundamental to this is the ability to measure and manage our quality performance across multiple product categories, across a diverse supply base. The deployment of the Muddy Boots Greenlight QC system into our business gives us the visibility (by trending performance over time) to highlight areas where improvements are needed, be that product temperature, size, weight, aesthetics and so on.

“With improved quality management, through the utilisation of Greenlight QC, Costas see significant benefits flowing, with improved efficiencies, reduced rejections, enhanced reputation and a stronger bottom line performance.”

Jason Considine, General Manager at Muddy Boots Software, discusses the new partnership with CostaExchange “We are delighted that CostaExchange has selected Muddy Boots to manage quality control across its Distribution Centres. Quality is a key element to their business strategy and the adoption of IT has underpinned the quality and consistency of their product offer, whilst also demonstrating a good return on their investment.

“We are now actively working with the Costa Group to implement Greenlight QC across other areas of the business.”

"With improved quality management, through the utilisation of Greenlight QC, Costas see significant benefits flowing, with improved efficiencies, reduced rejections, enhanced reputation and a stronger bottom line performance".

Brett Heather, Group Technical & Alliance Manager, CostaExchange

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