Carter & Spencer Group

Shelf life leads to consumer satisfaction

As major retailers throughout Australia crack down on shelf life to ensure the freshest fruit and vegetables for their shoppers, produce businesses are turning to Greenlight Quality Control by Muddy Boots Software as best practice for performing their shelf life checks, helping them maintain quality and ensuring their products are accepted by major retailer standards.

Carter & Spencer specialise in fresh produce growing, packing, procurement, logistics, packaging and marketing. Located in Australia, New Zealand and the USA, Carter & Spencer have been in operation for 80 years as one of the pre-eminent produce firms servicing major retailers.

Anthony Jackson, Group Services Manager at Carter & Spencer explains how Greenlight Quality Control helps their business maintain an advantage when it comes to product shelf life.

"Greenlight Quality Control enables us to manage the shelf life of our products in our warehouses and distribution centres. The system provides us with a brilliant year on year resource tool for planning the next season and assisting us to pre-empt and prepare for any challenges we might face in the coming years, ensuring the future for our business.

With Greenlight Quality Control shelf life checks we gain an advantage with at least one of our major retail customers.

We have the ability to match our processes and shelf life checks in a standardised way, this gives the retailer confidence that when they receive our product it will meet their specifications and lead to consumer satisfaction.

We match quality outcomes in-house to those of the same product after up to 5 days of handling in the supply chain in its journey to the retail customer. Using this information as a benchmark, allows us to identify and target specific areas of deficiency which become apparent in the supply chain when it comes to temperature management, handling and storage of our product.

Not only does Greenlight QC provide us with increased flexibility in performing shelf life checks, but also savings in the time spent by the QC team documenting each check.

The tablet based system means our shelf life checks can be completed quickly and efficiently on the spot anywhere where the product is stored, removing the need to make notes, take photos and then collate all this information into a cumbersome spreadsheet at a workstation PC."

"Greenlight Quality Control enables us to manage the shelf life of our products in our warehouses and distribution centres. The system provides us with a brilliant year on year resource tool for planning the next season and assisting us to pre-empt and prepare for any challenges we might face in the coming years, ensuring the future for our business".

Anthony Jackson, Group Services Manager, Carter & Spencer Group

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