- Contact Us
- News and Resources
- Case Studies
- About Us
Muddy Boots Software Limited ("We") are committed to protecting and respecting your privacy. This policy sets out the basis on which any data that you provide to us will be processed by us. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Muddy Boots Software Limited of Phocle Green, Ross-on-Wye, Herefordshire, HR9 7XU.
We may collect and process the following data:
- Information provided at the time of registering to use our service or requesting further services.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our services including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We use information held about you to carry out our obligations arising from any contracts entered into between you and us.
IP ADDRESSES AND COOKIES:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data and patterns and does not identify any individual.
Note on Cookies
A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies maystore user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
WHERE WE STORE YOUR PERSONAL DATA:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our partners.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Muddy Boots safeguard the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our website, we use industry-standard SSL-encryption to enhance the security of data transmissions. We recommend that you also ensure you are using a secure browser when accessing our website.
We work hard to address internal policies and processes to ensure the highest levels of controls and safeguards are in place when Muddy Boots hosts and processes data belonging to our customers.
DISCLOSURE OF YOUR INFORMATION:
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Muddy Boots Software Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and other agreements; or to protect the rights, property, or safety of Muddy Boots Software Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
ACCESS TO INFORMATION:
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.